PT. Konvergensi Mitra Solusi (Convergence)

Membuka Lowongan

Supervisor Customer Service


Convergence saat ini membuka lowongan kerja dengan posisi sebagai:


Ringkasan

  • Pendidikan

  • Gender

  • Umur

  • Status Kerja

  • Besaran Gaji

  • Batas Lamaran

  • Lokasi Kerja

  • :

  • :

  • :

  • :

  • :

  • :

  • :

  • S1 sesuai jurusan

  • Pria/Wanita

  • -

  • Full Time

  • 6-7jt

  • Segera

  • Jl. Babarsari Ruko Raflesia Blok B7-B10, Caturtunggal, Kec. Depok, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55281


Deskripsi Pekerjaan

  • Motivating and provide ongoing supervision, training and support of team

  • Evaluating the performance of your assigned employees, delivering positive and/or negative feedback and addressing any shortcomings

  • Assigning work to employees. Ensuring agents understand and comply with all call center objectives, performance standars, and policies

  • Research methods to improve operations and reduce costs

  • Reporting and making recommendations to high-level management

  • Monitor and report on department performance

  • Provide administrative support (e.g. updating inventory)

  • Ensure compliance with company policies and regulation


Syarat Pekerjaan

  • Previous experience as an operations supervisor

  • Hands-on experience impelementing operational processes

  • Knowledge of operational principles and policies

  • Strong project management, administrative management,

  • Excellent leadership and decision-making skills

  • Great communication and interpersonal skills

  • Proficiency in Microsoft Office and Google Products: Word, Excel, GSheet, Outlook, PowerPoint, GSlide

  • English Active


Kirim Lamaran

  • Email

  • :

  • -

  • Telepon

  • :

  • -

  • Website

  • :

  • https://convergence.id/